Please enter your UserName and Password to access the ICS Merrill application portal. If you do not remember either your UserName or Password, you can retrieve or reset it using the option(s) in the Account Management section.
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ICS Merrill is the investigation division of EMSI and the largest provider of claims investigations in the country. We offer a full line of services including claims investigations, vendor management, SIU compliance and anti-fraud programming. Our more than 400 national and international claims investigators are the most experienced investigators in the industry with backgrounds in criminal justice, law enforcement, insurance, and the military. All investigators are our employees, never subcontractors, dedicated to providing you with complete, accurate information so you can make informed claim decisions.

REMINDER: Daylight Saving Time Change
Just a reminder to set your clocks FORWARD one (1) hour the evening of Saturday, March 7th, 2015 as Daylight Saving Time begins at 2:00 a.m. on March 8th.

Please note that this does not apply to those in Arizona, Hawaii, American Samoa, Guam, Puerto Rico, the Virgin Islands, and the Commonwealth of Northern Mariana Islands.


Retrieve lost UserName and/or Password
Click here to access the UserName and/or Password Retrieval form.


Reset your Password
Click here to access the Password Reset form.